Merged motor and checkin

10 files changed, 1721 insertions, 0 deletions

diff --git a/apps/checkin/README.rst b/apps/checkin/README.rst
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--- /dev/null
+++ b/apps/checkin/README.rst
@@ -0,0 +1,103 @@
+Introduction
+============
+Servo Checkin is a tool for checking in Apple hardware for service. It's designed for consumers, business customers and service providers. Should work on both desktop and mobile devices. The service will be a free public service for consumers to manage their Apple hardware and a paid service for Service Providers (SP) who can:
+- Link to the service from their homepage
+- Use the service at their stores as a self-service system
+
+Business customers should be able to check in their service cases with a certain SP as well as receive updates and give feedback on a case.
+
+Each "instance" is always tied to a specific SP. The customer always starts withs https://checkin.servoapp.com/$sp
+
+
+Features
+========
+Customers should be able to:
+- Create an account and manage their Apple hardware
+- Check in a device for service without creating an account
+- Check the status of their current service cases (if they've created an account)
+
+
+Managing hardware
+=================
+- Customers should be able to check the warranty of their device.
+- Upload purchase receipts and other relevant documents. Mark a device as stolen (?).
+- Check part prices (with proper service provider backend)
+- Check the specs of the machine (what type of RAM, supported OS, etc)
+- See current repair extension programs for the device
+
+
+Creating a Service Case
+=======================
+- Choose language
+- Enter serial number
+- Enter problem description
+- Enter username and password
+- Enter whether data backup is necessary
+- Enter maximum price for repair (if OOW)
+- Troubleshooting
+
+
+During service
+==============
+- Customers should be able to check the status of the repair
+- See the latest reported notes by the technician
+- See the totall cost of the repair
+- Authorize or decline a cost estimate
+
+
+After service
+=============
+- Customers should be able to give feedback on the case
+- Rate the case (1-5 on speed, professionalism... check CSAT)
+- Overall time to repair completion
+- Professionalism of the service location employees
+- Quality of the repair and condition of the repaired product
+- Timeliness of updates provided, especially if the repair is delayed
+- Follow-up? (somehow checking that the problem is really gone?)
+
+
+Troubleshooting
+===============
+- Help the customer describe the problem
+- Help the service provider get the information they need
+- Admin-configurable (question: choices)
+- Creates a "story"
+
+
+Backends
+========
+Servo Checkin should be a separate product from Servo. This would allow:
+- providing a public service for customers to manage their Apple hardware
+- sell the system separately to service providers who don't need/want Servo
+
+Checkin should have 3 possible backend choices:
+- Email (just dump all the entered text into an email)
+- HTTP post (JSON, authenticated)
+- Servo
+
+
+The Servo backend
+=================
+- Associate the customer with a Servo customer with their email address (?)
+- Create the Service Order
+- Add the customer's notes (by the API user)
+- Update the service order with input from the customer duing the repair
+- The customer can print the work confirmation
+- The Service Provider gets a custom URL (http://checkin.servoapp.com/provider)
+
+
+The Implementation
+==================
+- Django app
+- PostgreSQL
+- south
+- Use as many generic class-based views as possible
+- Bootstrap 3
+- warranty checkup through py-gsxws
+- Desktop, phone, tablet
+
+
+Checkin Admin
+=============
+- Create AASP accounts (backend, urls, etc)
+- Show some customer stats? (no. of logins...)
diff --git a/apps/checkin/__init__.py b/apps/checkin/__init__.py
new file mode 100644
index 0000000..e69de29
--- /dev/null
+++ b/apps/checkin/__init__.py
diff --git a/apps/checkin/checkin.mindnode/QuickLook/Preview.jpg b/apps/checkin/checkin.mindnode/QuickLook/Preview.jpg
new file mode 100644
index 0000000..3a33372
--- /dev/null
+++ b/apps/checkin/checkin.mindnode/QuickLook/Preview.jpg
diff --git a/apps/checkin/checkin.mindnode/contents.xml b/apps/checkin/checkin.mindnode/contents.xml
new file mode 100644
index 0000000..3171723
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+++ b/apps/checkin/checkin.mindnode/contents.xml
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+											<key>constrainedWidth</key>
+											<integer>300</integer>
+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;city&lt;/p&gt;</string>
+											<key>shrinkToFitContent</key>
+											<integer>1</integer>
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+
+\f0\fs28 \cf2 city}</string>
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+											<integer>300</integer>
+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;password&lt;/p&gt;</string>
+											<key>shrinkToFitContent</key>
+											<integer>1</integer>
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+											<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
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+
+\f0\fs28 \cf2 password}</string>
+										</dict>
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+								<key>title</key>
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+									<integer>300</integer>
+									<key>htmlText</key>
+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;fields&lt;/p&gt;</string>
+									<key>shrinkToFitContent</key>
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+\f0\fs28 \cf2 fields}</string>
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+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;model&lt;/p&gt;</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;configuration&lt;/p&gt;</string>
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+\f0\fs28 \cf2 configuration}</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;pop&lt;/p&gt;</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;username&lt;/p&gt;</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;password&lt;/p&gt;</string>
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+\f0\fs28 \cf2 password}</string>
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+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;devices&lt;/p&gt;</string>
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+\f0\fs28 \cf2 devices}</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;problem&lt;/p&gt;</string>
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+													<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;attachments&lt;/p&gt;</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;notes&lt;/p&gt;</string>
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+\f0\fs28 \cf2 notes}</string>
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+										<string>5468F5DB-6F82-4A74-997C-47E4D48A97B8</string>
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+											<key>constrainedWidth</key>
+											<integer>300</integer>
+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;status&lt;/p&gt;</string>
+											<key>shrinkToFitContent</key>
+											<integer>1</integer>
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+\f0\fs28 \cf2 status}</string>
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+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;rating&lt;/p&gt;</string>
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+\f0\fs28 \cf2 rating}</string>
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+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;service provider&lt;/p&gt;</string>
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+\f0\fs28 \cf2 service provider}</string>
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+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;service case&lt;/p&gt;</string>
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+\f0\fs28 \cf2 service case}</string>
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+							<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;customer&lt;/p&gt;</string>
+							<key>shrinkToFitContent</key>
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+\f0\fs28 \cf2 customer}</string>
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+								<string>{228.50852272727309, 145.04794034090912}</string>
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+								<string>7726D723-5B52-4CD6-BCA0-8648E437D1A3</string>
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+									<integer>300</integer>
+									<key>htmlText</key>
+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;backend type&lt;/p&gt;</string>
+									<key>shrinkToFitContent</key>
+									<integer>1</integer>
+									<key>text</key>
+									<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
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+\f0\fs28 \cf2 backend type}</string>
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+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;servo url&lt;/p&gt;</string>
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+\f0\fs28 \cf2 servo url}</string>
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+							<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;service provider&lt;/p&gt;</string>
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+\f0\fs28 \cf2 service provider}</string>
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+								<string>{-710.22585227272691, -179.51065340909088}</string>
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+								<string>C1C503FA-E1E1-4EAB-8CB4-3C60710CED4A</string>
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+								<string>{0.000, 0.851, 0.671, 1.000}</string>
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+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Does the device power on?&lt;/p&gt;</string>
+									<key>shrinkToFitContent</key>
+									<integer>1</integer>
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+									<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
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+\f0\fs28 \cf2 Does the device power on?}</string>
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+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Was the issue caused by accidental damage?&lt;/p&gt;</string>
+									<key>shrinkToFitContent</key>
+									<integer>1</integer>
+									<key>text</key>
+									<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
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+
+\f0\fs28 \cf2 Was the issue caused by accidental damage?}</string>
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+								<string>C15860CD-ED20-436D-ABC0-CE5EA4177623</string>
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+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Do you have a recent backup of your data?&lt;/p&gt;</string>
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+									<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
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+\f0\fs28 \cf2 Do you have a recent backup of your data?}</string>
+								</dict>
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+										<string>{0.000, 0.851, 0.671, 1.000}</string>
+										<key>strokeStyle</key>
+										<integer>0</integer>
+										<key>strokeWidth</key>
+										<real>4</real>
+										<key>subnodes</key>
+										<array/>
+										<key>title</key>
+										<dict>
+											<key>constrainedWidth</key>
+											<integer>300</integer>
+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Constantly&lt;/p&gt;</string>
+											<key>shrinkToFitContent</key>
+											<integer>1</integer>
+											<key>text</key>
+											<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
+{\fonttbl\f0\fnil\fcharset0 HelveticaNeue;}
+{\colortbl;\red255\green255\blue255;\red0\green0\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural
+
+\f0\fs28 \cf2 Constantly}</string>
+										</dict>
+									</dict>
+									<dict>
+										<key>contentAlignment</key>
+										<integer>1</integer>
+										<key>fillColor</key>
+										<string>{1.000, 1.000, 1.000, 1.000}</string>
+										<key>isDecreasingBranchThickness</key>
+										<true/>
+										<key>isDrawingFill</key>
+										<false/>
+										<key>isLeftAligned</key>
+										<true/>
+										<key>location</key>
+										<string>{-972.22585227272691, -51.510653409090878}</string>
+										<key>nodeID</key>
+										<string>8C45AA5C-F770-4F73-996A-2B7F394F6F08</string>
+										<key>strokeColor</key>
+										<string>{0.000, 0.851, 0.671, 1.000}</string>
+										<key>strokeStyle</key>
+										<integer>0</integer>
+										<key>strokeWidth</key>
+										<real>4</real>
+										<key>subnodes</key>
+										<array/>
+										<key>title</key>
+										<dict>
+											<key>constrainedWidth</key>
+											<integer>300</integer>
+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Several times per day&lt;/p&gt;</string>
+											<key>shrinkToFitContent</key>
+											<integer>1</integer>
+											<key>text</key>
+											<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
+{\fonttbl\f0\fnil\fcharset0 HelveticaNeue;}
+{\colortbl;\red255\green255\blue255;\red0\green0\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural
+
+\f0\fs28 \cf2 Several times per day}</string>
+										</dict>
+									</dict>
+									<dict>
+										<key>contentAlignment</key>
+										<integer>1</integer>
+										<key>fillColor</key>
+										<string>{1.000, 1.000, 1.000, 1.000}</string>
+										<key>isDecreasingBranchThickness</key>
+										<true/>
+										<key>isDrawingFill</key>
+										<false/>
+										<key>isLeftAligned</key>
+										<true/>
+										<key>location</key>
+										<string>{-982.22585227272691, -19.510653409090878}</string>
+										<key>nodeID</key>
+										<string>B961D71E-AF99-4BDB-8ED0-EB6D0C840A0E</string>
+										<key>strokeColor</key>
+										<string>{0.000, 0.851, 0.671, 1.000}</string>
+										<key>strokeStyle</key>
+										<integer>0</integer>
+										<key>strokeWidth</key>
+										<real>4</real>
+										<key>subnodes</key>
+										<array/>
+										<key>title</key>
+										<dict>
+											<key>constrainedWidth</key>
+											<integer>300</integer>
+											<key>htmlText</key>
+											<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Several times per week&lt;/p&gt;</string>
+											<key>shrinkToFitContent</key>
+											<integer>1</integer>
+											<key>text</key>
+											<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
+{\fonttbl\f0\fnil\fcharset0 HelveticaNeue;}
+{\colortbl;\red255\green255\blue255;\red0\green0\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural
+
+\f0\fs28 \cf2 Several times per week}</string>
+										</dict>
+									</dict>
+								</array>
+								<key>title</key>
+								<dict>
+									<key>constrainedWidth</key>
+									<integer>300</integer>
+									<key>htmlText</key>
+									<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;How often does the problem occur?&lt;/p&gt;</string>
+									<key>shrinkToFitContent</key>
+									<integer>1</integer>
+									<key>text</key>
+									<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
+{\fonttbl\f0\fnil\fcharset0 HelveticaNeue;}
+{\colortbl;\red255\green255\blue255;\red0\green0\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural
+
+\f0\fs28 \cf2 How often does the problem occur?}</string>
+								</dict>
+							</dict>
+						</array>
+						<key>title</key>
+						<dict>
+							<key>constrainedWidth</key>
+							<integer>300</integer>
+							<key>htmlText</key>
+							<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;troubleshooting&lt;/p&gt;</string>
+							<key>shrinkToFitContent</key>
+							<integer>1</integer>
+							<key>text</key>
+							<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
+{\fonttbl\f0\fnil\fcharset0 HelveticaNeue;}
+{\colortbl;\red255\green255\blue255;\red0\green0\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural
+
+\f0\fs28 \cf2 troubleshooting}</string>
+						</dict>
+					</dict>
+				</array>
+				<key>title</key>
+				<dict>
+					<key>constrainedWidth</key>
+					<integer>300</integer>
+					<key>htmlText</key>
+					<string>&lt;p style='color: rgba(0, 0, 0, 1.000000); font: 14px "Helvetica Neue"; -cocoa-font-postscriptname: "HelveticaNeue"; '&gt;Checkin&lt;/p&gt;</string>
+					<key>shrinkToFitContent</key>
+					<integer>1</integer>
+					<key>text</key>
+					<string>{\rtf1\ansi\ansicpg1252\cocoartf1265
+{\fonttbl\f0\fnil\fcharset0 HelveticaNeue;}
+{\colortbl;\red255\green255\blue255;\red0\green0\blue0;}
+\pard\tx560\tx1120\tx1680\tx2240\tx2800\tx3360\tx3920\tx4480\tx5040\tx5600\tx6160\tx6720\pardirnatural
+
+\f0\fs28 \cf2 Checkin}</string>
+				</dict>
+			</dict>
+		</array>
+	</dict>
+	<key>printInfo</key>
+	<data>
+	BAtzdHJlYW10eXBlZIHoA4QBQISEhAtOU1ByaW50SW5mbwGEhAhOU09iamVjdACFkoSE
+	hBNOU011dGFibGVEaWN0aW9uYXJ5AISEDE5TRGljdGlvbmFyeQCUhAFpCJKEhIQITlNT
+	dHJpbmcBlIQBKxZOU0hvcml6b250YWxseUNlbnRlcmVkhpKEhIQITlNOdW1iZXIAhIQH
+	TlNWYWx1ZQCUhAEqhIQBY50BhpKEmZkNTlNSaWdodE1hcmdpboaShJuchIQBZp5IhpKE
+	mZkMTlNMZWZ0TWFyZ2luhpKEm5ygnkiGkoSZmRVOU0hvcml6b25hbFBhZ2luYXRpb26G
+	koSbnISXlwKGkoSZmRROU1ZlcnRpY2FsUGFnaW5hdGlvboaShJucpZcAhpKEmZkUTlNW
+	ZXJ0aWNhbGx5Q2VudGVyZWSGkpqShJmZC05TVG9wTWFyZ2luhpKEm5ygnlqGkoSZmQ5O
+	U0JvdHRvbU1hcmdpboaShJucoJ5ahoaG
+	</data>
+	<key>title</key>
+	<string>checkin</string>
+	<key>version</key>
+	<integer>4</integer>
+</dict>
+</plist>
diff --git a/apps/checkin/checkin.mindnode/style.mindnodestyle/contents.xml b/apps/checkin/checkin.mindnode/style.mindnodestyle/contents.xml
new file mode 100644
index 0000000..7904eba
--- /dev/null
+++ b/apps/checkin/checkin.mindnode/style.mindnodestyle/contents.xml
diff --git a/apps/checkin/checkin.mindnode/style.mindnodestyle/metadata.plist b/apps/checkin/checkin.mindnode/style.mindnodestyle/metadata.plist
new file mode 100644
index 0000000..5cb6e90
--- /dev/null
+++ b/apps/checkin/checkin.mindnode/style.mindnodestyle/metadata.plist
diff --git a/apps/checkin/checkin.mindnode/viewState.plist b/apps/checkin/checkin.mindnode/viewState.plist
new file mode 100644
index 0000000..b5098a5
--- /dev/null
+++ b/apps/checkin/checkin.mindnode/viewState.plist
diff --git a/apps/checkin/models.py b/apps/checkin/models.py
new file mode 100644
index 0000000..efea6ff
--- /dev/null
+++ b/apps/checkin/models.py
@@ -0,0 +1,94 @@
+import uuid
+from django.db import models
+from django.conf import settings
+from django.utils.translation import ugettext as _
+
+from apps.core.models import TaggedItem, ServiceProvider
+
+
+class Device(models.Model):
+    sn = models.CharField(
+        blank=True,
+        default='',
+        max_length=32,
+        verbose_name=_("Serial Number")
+    )
+    description = models.CharField(
+        max_length=128,
+        default=_("New Device"),
+        verbose_name=_("description")
+    )
+    WARRANTY_CHOICES = (
+        ('ALW', _("Apple Limited Warranty")),
+        ('APP', _("AppleCare Protection Plan")),
+        ('CSC', _("Customer Satisfaction (CS) Code")),
+        ('CBC', _("Custom Bid Contracts")),
+        ('WTY', _("3'rd Party Warranty")),
+        ('OOW', _("Out Of Warranty (No Coverage)")),
+        ('NA', _("Unknown")),
+    )
+
+    warranty_status = models.CharField(
+        max_length=3,
+        default="NA",
+        choices=WARRANTY_CHOICES,
+        verbose_name=_("Warranty Status")
+    )
+    username = models.CharField(
+        blank=True,
+        default='',
+        max_length=32,
+        verbose_name=_("username")
+    )
+    password = models.CharField(
+        blank=True,
+        default='',
+        max_length=32,
+        verbose_name=_("password")
+    )
+
+
+class Customer(models.Model):
+    sp = models.ForeignKey(ServiceProvider)
+    user = models.ForeignKey(settings.AUTH_USER_MODEL)
+    street_address = models.CharField(
+        null=True,
+        blank=True,
+        max_length=128,
+        verbose_name=_('address')
+    )
+    zip_code = models.CharField(
+        null=True,
+        blank=True,
+        max_length=32,
+        verbose_name=_('ZIP Code')
+    )
+    city = models.CharField(
+        null=True,
+        blank=True,
+        max_length=32,
+        verbose_name=_('city')
+    )
+    devices = models.ManyToManyField(Device, null=True)
+
+
+class ServiceOrder(models.Model):
+    sp = models.ForeignKey(ServiceProvider)
+    uuid = models.CharField(
+        max_length=36,
+        unique=True,
+        default=lambda: str(uuid.uuid4())
+    )
+    created_by = models.ForeignKey(settings.AUTH_USER_MODEL)
+    notes = models.TextField(default='')
+    customer = models.ForeignKey(Customer)
+    devices = models.ManyToManyField(Device, null=True)
+    tags = models.ManyToManyField(TaggedItem)
+
+    def add_accessory(self, accessory):
+        tag = TaggedItem()
+        tag.kind = 'accessory'
+        tag.save()
+
+    def submit(self):
+        pass
diff --git a/apps/checkin/tests.py b/apps/checkin/tests.py
new file mode 100644
index 0000000..501deb7
--- /dev/null
+++ b/apps/checkin/tests.py
@@ -0,0 +1,16 @@
+"""
+This file demonstrates writing tests using the unittest module. These will pass
+when you run "manage.py test".
+
+Replace this with more appropriate tests for your application.
+"""
+
+from django.test import TestCase
+
+
+class SimpleTest(TestCase):
+    def test_basic_addition(self):
+        """
+        Tests that 1 + 1 always equals 2.
+        """
+        self.assertEqual(1 + 1, 2)
diff --git a/apps/checkin/views.py b/apps/checkin/views.py
new file mode 100644
index 0000000..60f00ef
--- /dev/null
+++ b/apps/checkin/views.py
@@ -0,0 +1 @@
+# Create your views here.