Added CompTIA

2 files changed, 328 insertions, 0 deletions

diff --git a/comptia.json b/comptia.json
new file mode 100644
index 0000000..5be4101
--- /dev/null
+++ b/comptia.json
@@ -0,0 +1,308 @@
+{
+  "modifiers": {
+        "A": "Not Applicable",
+        "B": "Continuous",
+        "C": "Intermittent",
+        "D": "Fails After Warm Up",
+        "E": "Environmental",
+        "F": "Configuration: Peripheral",
+        "G": "Damaged"
+  },
+  "symptoms": {
+    "E": {
+          "E01": "Repairable accidental damage (OOW) - Customer Satisfaction codes",
+          "E02": "Controls not responding (wheel-button-touch screen)",
+          "E03": "Any Battery issue",
+          "E04": "Any Display issue",
+          "E05": "Input Output issue (audio-video-USB-WiFi)",
+          "E06": "Alert messages appearing on screen or computer",
+          "E07": "Will not boot-dead-no power-unusually hot",
+          "E08": "Fails Service diagnostics",
+          "E09": "Issue with accessories"
+    },
+    "B": {
+          "B01": "Liquid or Corrosion Damage",
+          "B03": "Any Battery issue",
+          "B06": "Alert message on screen or computer",
+          "B07": "No Power-will not boot-unusually warm",
+          "B08": "No Service - dropped calls",
+          "B0A": "Any Camera issue",
+          "B0B": "Any audio issue",
+          "B0C": "Connectivity (Web-GPS-WiFi-BT)",
+          "B0D": "Display or image issue",
+          "B0E": "Multi-touch control",
+          "B0F": "Button or switch issues",
+          "B0G": "Enclosure issue",
+          "B0H": "Sensors (Accelerometer, ALS, Proximity)",
+          "B0J": "Wired Connection (iTunes or accessory)",
+          "B0K": "SIM Issue",
+          "B0L": "Unstable device (resets-crashes-frozen)"
+    },
+    "F": {
+         "F0A": "LCI - Liquid Contamination Indicator On",
+         "F0B": "Oxidation/Corrosion - No LCI Activated",
+         "F1A": "Physical Damege - Enclosure",
+         "F1B": "Physical Damege - LCD/Display",
+         "F1C": "Engraving Issue",
+         "F2A": "Controls Not Responding (button-switch)",
+         "F2B": "Touch/Multi-Touch Control Issues",
+         "F2C": "Sensor - Accelerometer, ALS, Gyro, HE Issue",
+         "F3A": "Battery Issue",
+         "F4A": "Display issue",
+         "F5A": "Connectivity - USB",
+         "F5B": "Cellular Data Issue",
+         "F5D": "Input Issue - Audio/Video",
+         "F5E": "Output Issue - Audio/Video",
+         "F5F": "Camera Issue",
+         "F5G": "Connectivity - Wifi Issue",
+         "F5H": "Connectivity - Bluetooth Issue",
+         "F6A": "Alert Messages On Screen or Computer",
+         "F7A": "Will Not Boot-Dead-No Power",
+         "F7B": "Unusually Hot",
+         "F8A": "Fails Functional Test",
+         "F9A": "Issue With Accessory"
+    },
+    "5": {
+         "M01": "No Power/No Light",
+         "M02": "Has Power/Light But Will Not Boot",
+         "M03": "Caused No Video",
+         "M04": "Caused Video Distortion",
+         "M05": "Hang/Freeze Up",
+         "M06": "Kernel Panic-Restart Required Message",
+         "M07": "Memory Errors/Not Recognized",
+         "M08": "Random Shutdown w/Reset During Use",
+         "M09": "Caused Audio Issue",
+         "M10": "Ethernet Port/Device Issue",
+         "M11": "Airport/Bluetooth",
+         "M12": "Firewire Port/Device Issues",
+         "M13": "Caused Camera Issue",
+         "M14": "Modem Issues",
+         "M15": "USB Port/Device Issues (Not Power)",
+         "M16": "Caused Keyboard/Trackpad Issue",
+         "M17": "I/O Expansion Slot",
+         "M18": "Caused Fan/Thermal Issue",
+         "M19": "Cannot Detect Hard/Optical Drive",
+         "M20": "Does Not Detect/Charge Battery",
+         "M21": "Won't Detect Working Power Adapter",
+         "M22": "Sleep/Wake Issue",
+         "M23": "Sensors Test Failed",
+         "M24": "Connectors - Broken/Damaged",
+         "M25": "No Backlight/Has Boot Image",
+         "M26": "No Video to External Video",
+         "M27": "SD Card Issue",
+         "M28": "HDMI Issue",
+         "M29": "Caused Whole Screen Flicker",
+         "M30": "No Power/No Adapter LED",
+         "M31": "Video Distortion On External Display",
+         "M32": "Thunderbolt Display Functionality Issue",
+         "M33": "Thunderbolt Port Inoperative",
+         "M34": "Thunderbolt not passing enough power",
+         "M35": "Airport Not Recognized",
+         "M36": "Bluetooth Not Recognized",
+         "M37": "USB Device Not Detected",
+         "M38": "USB Port Has Insufficient Power",
+         "M39": "Boots To 3 Beeps-Memory not recog",
+         "M85": "Unusually Hot - Overheat",
+         "M90": "Liquid Spill/LSI Tripped",
+         "M99": "Un-Categorized Symptom",
+         "Z03": "MB Pro NVIDIA Issue",
+         "Z04": "MB Pro NVIDIA Issue (Multiple Issues)",
+         "Z17": "ATI 2600 XT-No Video",
+         "Z18": "ATI 2600 XT-No Video/multi-issue",
+         "Z19": "ATI 2600 XT-Distorted Video",
+         "Z20": "ATI 2600 XT-Distorted Video/multi-issue",
+         "Z33": "MBPRO 15 Kernel Panic",
+         "Z34": "MBPRO 15 Kernel Panic (multi-issue)"
+    },
+    "3": {
+         "J01": "Optical Drive Won't Accept Optical Media",
+         "J02": "Optical Drive Won't Eject Optical Media",
+         "J03": "Optical Media Read/Write Data Error",
+         "J04": "Optical Drive Noisy",
+         "J05": "Optical Drive Physical Damage",
+         "J06": "Optical Video Problems",
+         "J07": "Optical Drive Not Performing To Spec",
+         "J08": "Firmware Issues",
+         "J09": "Optical Drive Not Recognized",
+         "H01": "Hard Drive Not Recognized/Mount",
+         "H02": "Hard Drive Can't Boot",
+         "H03": "Hard Drive Read/Write Problem",
+         "H04": "Drive - Pins/Connector bent/broken",
+         "H05": "Hard Drive Bad Sector/Defective",
+         "H06": "Hard Drive Operational But Noisy",
+         "H07": "Hard Drive Formatting Issues",
+         "H08": "Hard Drive Firmware Issues",
+         "H90": "Liquid Spill/LSI Tripped",
+         "H99": "Un-Categorized Symptom",
+         "Z29": "iMac (Mid 2011) Hard Drive Program",
+         "Z30": "iMac (Mid 2011) Hard Drive Program (multiple issues)"
+    },
+    "9": {
+          "N01": "No Power/Dead Unit",
+          "N02": "TimeCapsule - Internal HDD Not Mounting/Seen",
+          "N03": "Overheating/Fan in Full Speed",
+          "N04": "No/Poor WiFi Signal",
+          "N05": "Backup Issues",
+          "N06": "Can't Configure or Upgrade Firmware",
+          "N07": "Amber LED Flashes",
+          "N08": "USB Connection Issue/Ext USB Devices",
+          "N09": "Random Disconnect/Network Connection Issues",
+          "N10": "Wireless Distribution Setup Issue",
+          "N11": "Audio Issue",
+          "N13": "Kernel Panic/Freeze",
+          "N14": "Performance Issue/Slow Connection",
+          "N15": "Bluetooth Issue",
+          "N16": "Modem - Defective",
+          "N17": "Mechanical Damage/Cosmetic Issues",
+          "N18": "Airport Card - Not Recognized",
+          "N19": "Can't Connect",
+          "N20": "Firmware Update/Restore Issue",
+          "N21": "Cosmetic Issue",
+          "N85": "Unusually Hot - Overheat",
+          "N90": "Liquid Spill/LSI Tripped",
+          "N99": "Un-Categorized Symptom",
+          "Z13": "Time Capsule Power Supply",
+          "Z14": "TC PS Multiple Issues"
+    },
+    "8": {
+         "T01": "No Power/Dead Unit",
+         "T02": "AppleTV - No Video Output",
+         "T03": "AppleTV - Distorted Video",
+         "T04": "AppleTV - No/Poor Wireless Signal",
+         "T05": "AppleTV - Won't Sync",
+         "T06": "AppleTV - No Audio",
+         "T07": "AppleTV - No Audio in HDMI",
+         "T08": "Won't Boot Up",
+         "T09": "System Hang/Freeze Up",
+         "T10": "Distorted or Cracking Audio",
+         "T11": "Unusually Hot - Overheat",
+         "T13": "Mechanical/Cosmetic Issue",
+         "T14": "Ethernet Connectivity Issue",
+         "T15": "Wireless (Wi-Fi) Connectivity Issue",
+         "T16": "Cosmetic Issue",
+         "T90": "Liquid Spill/LSI Tripped",
+         "T99": "Un-Categorized Symptom"
+    },
+    "4": {
+         "K01": "Specific Key(s) Do Not Work",
+         "K02": "No Mouse/Trackpad Response",
+         "K03": "Built-In Keyboard Locks Up",
+         "K04": "Wrong Keyboard Language",
+         "K05": "Sticky Keys",
+         "K06": "Defective Mouse Jogball",
+         "K07": "Wireless Input Device - Can't Pair",
+         "K08": "Wireless Input Device - Lost Connection",
+         "K09": "Wireless Keyboard - No Green LED/No Power",
+         "K10": "Built-In Keyboard - No/Dim Backlight",
+         "K11": "Built-In Keyboard - Not Recognized",
+         "K12": "Trackpad Cursor Not Tracking Properly",
+         "K13": "Trackpad Click Not Recognized",
+         "K14": "Mouse Clicking Issue",
+         "K15": "Device Not Recognized",
+         "K16": "Mechanical/Physical Damage",
+         "K17": "Key Caps - Wrong/Missing/Fall Off",
+         "K18": "Touch/Multi-Touch Gesture Issue",
+         "K19": "Power Button Issue",
+         "K20": "Power Issue, Not due to Power Button",
+         "K21": "Cosmetic Issue",
+         "K22": "Port Functionality Issue",
+         "K23": "Trackpad Cursor Not Responding",
+         "K24": "Trackpad Requires High Click Force",
+         "K25": "Trackpad Click Oversensitive",
+         "K26": "Mouse Issue",
+         "K27": "Key(s) Missing/Falling Off",
+         "K28": "Backlight Uneven Across Keyboard",
+         "K90": "Liquid Spill/LSI Tripped",
+         "K99": "Un-Categorized Symptom",
+         "Z07": "MB Top Case Cracking",
+         "Z08": "MB Top Case Cracking (Multiple Issues)"
+    },
+    "2": {
+         "L01": "No Power/Power Light Issue",
+         "L02": "Incorrect Colors Or Tinting",
+         "L03": "Has Power/Blank/No Video",
+         "L04": "Distorted/Blurred/Non-Focus Video",
+         "L05": "Vertical/Horizontal Lines",
+         "L06": "Full Screen Flicker/Flash",
+         "L07": "Can't Control Brightness",
+         "L09": "No Backlight/Has Video",
+         "L10": "Can't Change Resolution",
+         "L11": "Built In Audio Device Problem",
+         "L14": "Connector/Port/Cable Issue",
+         "L15": "Sleep Function Not Working",
+         "L16": "Wireless Function Not Working",
+         "L17": "Camera Image/Detect Issue",
+         "L18": "Mechanical/Physical Damages",
+         "L19": "Cosmetic Defects",
+         "L20": "Dead Pixels/Foreign Material",
+         "L21": "Bad Spots (Mura)",
+         "L22": "Wake Function Issues",
+         "L23": "Bluetooth Function Not Working",
+         "L24": "Clamshell Misalignment",
+         "L25": "Image Sticking/Ghost",
+         "L26": "Horizontal Lines Or Bands",
+         "L27": "Vertical Lines Or Bands",
+         "L90": "Liquid Spill/LSI Tripped",
+         "L99": "Un-Categorized Symptom",
+         "Z09": "MBAir Hinge Cracking",
+         "Z10": "MBAir Hinge Cracking (Multiple Issues)",
+         "Z35": "LCD Contamination"
+    },
+    "6": {
+          "P01": "No Power/Dead Unit",
+          "P02": "PSupply Causes Unexpected Reset/Shutdown",
+          "P03": "No LED/LED Indicated Errors",
+          "P04": "Noise/Hum/Vibration",
+          "P05": "Audio Alarm/Prefailure Notice",
+          "P06": "Power Supply - Fan Not Working/Noisy",
+          "P07": "Wrong Voltage Selector",
+          "P08": "Burnt Smell/Odor",
+          "P09": "Battery Runtime Too Short, Fails Diag",
+          "P10": "Battery Won't Charge At All",
+          "P11": "Battery - Not Recognized",
+          "P12": "Battery Recognized-Won't Run Unit",
+          "P13": "Battery - Leakage/Swollen",
+          "P14": "Adapter - Won't Run on AC alone",
+          "P15": "Adapter Pins Stuck/Broken/Burnt",
+          "P16": "Mechanical - Connector/Cable/Duckhead Damaged",
+          "P17": "Unusually Hot - Overheat",
+          "P18": "Out-of-Warranty Battery Replacement",
+          "P19": "Battery Diagnostic Reported Failure",
+          "P21": "Cosmetic Issue",
+          "P22": "Battery Runtime Too Short, Passes Diag",
+          "P23": "Adapter No Power/Not Damaged",
+          "P90": "Liquid Spill/LSI Tripped",
+          "P99": "Un-Categorized Symptom",
+          "Z25": "Battery single part repair",
+          "Z26": "Battery multi-part repair"
+    },
+    "1": {
+         "X01": "Memory Caused Kernel Panic",
+         "X02": "Memory Caused No Boot",
+         "X03": "Cables - Defective",
+         "X04": "Remote - Inoperable",
+         "X05": "Remote - Battery Life Too Short",
+         "X06": "Memory Module (RAM) - Issues",
+         "X08": "Internal Speaker - No Audio",
+         "X09": "Internal Speaker - Distorted Audio/Sound",
+         "X10": "Thermal Module Defective",
+         "X12": "Enclosure - Defective Latch/Hinge",
+         "X13": "Enclosure - Mechanical/Cosmetic Damaged",
+         "X14": "Enclosure - Reset/Power Button Stuck",
+         "X15": "Enclosure - Wobble/Uneven",
+         "X17": "Remote - Specific Button Not Working",
+         "X19": "Microphone - Defective",
+         "X20": "Camera - Video/Image Distortion",
+         "X21": "Camera - No Video",
+         "X22": "Fan Dead",
+         "X23": "Fan Sound Abnormal (tick, whine, grind)",
+         "X24": "Interface Card/Cage Issue",
+         "X26": "Damaged Smart Cable",
+         "X27": "Thunderbolt Firmware Update",
+         "X90": "Liquid Spill/LSI Tripped",
+         "X99": "Un-Categorized Symptom",
+         "Z21": "Bottom Case Delamination",
+         "Z22": "Bottom Case Delamination multiple issues"
+    }
+  }
+}
diff --git a/gsx.py b/gsx.py
index 5adc33c..36b3185 100755
--- a/gsx.py
+++ b/gsx.py
@@ -1,6 +1,8 @@
 #coding=utf-8
 
 import re
+import os
+import json
 import base64
 from suds.client import Client
 from datetime import date, time
@@ -111,6 +113,24 @@ class GsxObject(object):
 
         return data
 
+class CompTia:
+    """
+    Stores and accesses CompTIA codes.
+    This should really be fetched from GSX, but suds gives this error:
+    suds.TypeNotFound: Type not found: 'comptiaDescription'
+    when calling CompTIACodes()...
+    """
+    def __init__(self):
+        df = open(os.path.join(os.path.dirname(__file__), 'comptia.json'))
+        self.data = json.load(df)
+
+    def symptoms(self, component=None):
+        symptoms = self.data['symptoms']
+        return symptoms[component] if component else symptoms
+
+    def modifiers(self):
+        return self.data['modifiers']
+
 class Lookup(GsxObject):
     def parts(self):
         """