Auto Attendant Open An interactive voice response (IVR) often refered to as an Auto Attendant. It associates a recording to multiple options that can be used to direct calls to extensions, voicemail, queues, other IVR applications, and external phone numbers. Direct Inward System Access Direct Inward System Access (DISA) allows inbound callers to make internal or external calls. For security reasons it is disabled by default. To enable it first set a secure pin number from the Settings->Admin PIN Number. Then go to Dialplan tab and find the DISA entry and edit it to set 'Enabled' to 'true'. To use DISA dial *3472 (disa) enter the admin pin code and the extension or phone number you wish to call. FAX Open Transmit and View Received Faxes. Hunt Group Open Hunt Group is a group of destinations to call at once or in succession. Modules Open Modules add additional features and can be enabled or disabled to provide the desired features. Music on Hold Open Music on hold can be in WAV or MP3 format. To play an MP3 files you must have mod_shout enabled on the 'Modules' tab. For best performance upload 16bit 8khz/16khz Mono WAV files. Recordings Open To make a recording dial *732673 (record) or you can make a 16bit 8khz/16khz Mono WAV file then copy it to the following directory then refresh the page to play it back. Click on the 'Filename' to download it or the 'Recording Name' to play the audio.