Auto Attendant |
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An interactive voice response (IVR) often refered to as an Auto Attendant.
It associates a recording to multiple options that can be used to direct
calls to extensions, voicemail, queues, other IVR applications, and external
phone numbers.
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Modules |
Open |
Modules add additional features and can be enabled or disabled to provide the desired features.
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Music on Hold |
Open |
Music on hold can be in WAV or MP3 format. To play MP3 you must have mod_shout enabled
on the 'Modules' tab. For best performance upload 16bit 8khz/16khz Mono WAV files.
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Recordings |
Open |
To make a recording dial extension 732673 (record) or you can make a 16bit 8khz/16khz
Mono WAV file then copy it to the following directory then refresh the page to play
it back. Click on the 'Filename' to download it or the 'Recording Name' to play the audio.
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