From f438b1221354469a9ce50f591eba7272f2698526 Mon Sep 17 00:00:00 2001 From: Filipp Lepalaan Date: Sat, 28 Apr 2018 16:35:19 +0300 Subject: Initial commit --- responses/AcknowledgeCommunication.xml | 18 +++++ responses/Authenticate.xml | 11 ++++ responses/ComponentCheck.xml | 18 +++++ responses/ComptiaCodeLookup.xml | 52 +++++++++++++++ responses/CreateCarryIn.xml | 53 +++++++++++++++ responses/CreateGeneralEscalation.xml | 14 ++++ responses/CreateMailInRepair.xml | 53 +++++++++++++++ responses/CreateRepairOrReplace.xml | 62 +++++++++++++++++ responses/CreateWholeUnitExchange.xml | 48 ++++++++++++++ responses/FetchCommunicationArticles.xml | 31 +++++++++ responses/FetchCommunicationContent.xml | 34 ++++++++++ responses/FetchDiagnosticConsoleURL.xml | 17 +++++ responses/FetchDiagnosticDetails.xml | 99 ++++++++++++++++++++++++++++ responses/FetchDiagnosticSuites.xml | 23 +++++++ responses/GeneralEscalationDetailsLookup.xml | 53 +++++++++++++++ responses/InitiateIOSDiagnostic.xml | 15 +++++ responses/MarkRepairComplete.xml | 28 ++++++++ responses/PartsLookup.xml | 70 ++++++++++++++++++++ responses/ReportedSymptomIssue.xml | 30 +++++++++ responses/RunDiagnosticTest.xml | 16 +++++ responses/UpdateCarryIn.xml | 43 ++++++++++++ responses/UpdateGeneralEscalation.xml | 14 ++++ responses/WarrantyStatus.xml | 67 +++++++++++++++++++ 23 files changed, 869 insertions(+) create mode 100644 responses/AcknowledgeCommunication.xml create mode 100644 responses/Authenticate.xml create mode 100644 responses/ComponentCheck.xml create mode 100644 responses/ComptiaCodeLookup.xml create mode 100644 responses/CreateCarryIn.xml create mode 100644 responses/CreateGeneralEscalation.xml create mode 100644 responses/CreateMailInRepair.xml create mode 100644 responses/CreateRepairOrReplace.xml create mode 100644 responses/CreateWholeUnitExchange.xml create mode 100644 responses/FetchCommunicationArticles.xml create mode 100644 responses/FetchCommunicationContent.xml create mode 100644 responses/FetchDiagnosticConsoleURL.xml create mode 100644 responses/FetchDiagnosticDetails.xml create mode 100644 responses/FetchDiagnosticSuites.xml create mode 100644 responses/GeneralEscalationDetailsLookup.xml create mode 100644 responses/InitiateIOSDiagnostic.xml create mode 100644 responses/MarkRepairComplete.xml create mode 100644 responses/PartsLookup.xml create mode 100644 responses/ReportedSymptomIssue.xml create mode 100644 responses/RunDiagnosticTest.xml create mode 100644 responses/UpdateCarryIn.xml create mode 100644 responses/UpdateGeneralEscalation.xml create mode 100644 responses/WarrantyStatus.xml (limited to 'responses') diff --git a/responses/AcknowledgeCommunication.xml b/responses/AcknowledgeCommunication.xml new file mode 100644 index 0000000..4e11447 --- /dev/null +++ b/responses/AcknowledgeCommunication.xml @@ -0,0 +1,18 @@ + + + + + + + 1234 + + + SN34 + Y + + + + + + diff --git a/responses/Authenticate.xml b/responses/Authenticate.xml new file mode 100644 index 0000000..856727a --- /dev/null +++ b/responses/Authenticate.xml @@ -0,0 +1,11 @@ + + + + + + teHHI9DcQcLsTBtI7+jdLqmOFqFrRaMZ + Sdt7tXp2XytTEVwHBeDx6lHTXI3w9s+M + + + + diff --git a/responses/ComponentCheck.xml b/responses/ComponentCheck.xml new file mode 100644 index 0000000..27a8c79 --- /dev/null +++ b/responses/ComponentCheck.xml @@ -0,0 +1,18 @@ + + + + + + 170ae1310160353346 + + + MLB + Logic Board + + G153220777 + Y + + + + + diff --git a/responses/ComptiaCodeLookup.xml b/responses/ComptiaCodeLookup.xml new file mode 100644 index 0000000..0693673 --- /dev/null +++ b/responses/ComptiaCodeLookup.xml @@ -0,0 +1,52 @@ + + + + + + K7/KdqKveTGrWj3d1a+ZnvCHSgGXcnTF + + + 1 + Visual + + X01 + Memory Module (RAM) - Kernel Panic + + + X02 + Memory Module (RAM) - No Boot + + + X03 + Cables - Defective + + + X04 + Remote - Inoperable + + + X05 + Remote - Battery Life Too Short + + + X06 + Memory Module (RAM) - Issues + + + + Not Applicable + A + + + Continuous + B + + + Intermittent + C + + + + + + diff --git a/responses/CreateCarryIn.xml b/responses/CreateCarryIn.xml new file mode 100644 index 0000000..7685ba1 --- /dev/null +++ b/responses/CreateCarryIn.xml @@ -0,0 +1,53 @@ + + + + + + teHHI9DcQcLsTBtI7+jdLqmOFqFrRaMZ + + G112477331 + Diagnostic Code Not Entered + 800204262010153816 + FAILED + + + BRL + BRL 23.50 + 076-1080 + + 1 + + + + BRL + BRL 11.50 + 661-3226 + + 1 + + USD 38.00 + 3.00 + 3.00 + 3.00 + 3.00 + 2.00 + 2.00 + 3.00 + STOP/HOLD/MSG + The repair would go on Component Check Review. + Your accidental damage coverage under the AppleCare+ + contract will be reduced by one incident, but you will not incur a fee + for this repair. + + + Return Before Replace + + + Mail-in + + + + + + + diff --git a/responses/CreateGeneralEscalation.xml b/responses/CreateGeneralEscalation.xml new file mode 100644 index 0000000..1453625 --- /dev/null +++ b/responses/CreateGeneralEscalation.xml @@ -0,0 +1,14 @@ + + + + + + 9a55f1310158234234 + + 802714 + 2011-07-08 00:00:00 UTC + + + + + diff --git a/responses/CreateMailInRepair.xml b/responses/CreateMailInRepair.xml new file mode 100644 index 0000000..4787f00 --- /dev/null +++ b/responses/CreateMailInRepair.xml @@ -0,0 +1,53 @@ + + + + + + teHHI9DcQcLsTBtI7+jdLqmOFqFrRaMZ + + G112477331 + Diagnostic Code Not Entered + 800204262010153816 + FAILED + + + BRL + BRL 11.50 + 661-7654 + + 1 + + BRL 38.00 + 3.00 + 3.00 + 3.00 + 3.00 + 2.00 + 2.00 + 3.00 + + Madera + MEMPHIS + AI + United States + TN + 6380 HOLMES ROAD + FLEXTRONICS + 38141 + + STOP/HOLD/MSG + Some message1 + Some message2 + + + Return Before Replace + + + Mail-in + + + + + + + diff --git a/responses/CreateRepairOrReplace.xml b/responses/CreateRepairOrReplace.xml new file mode 100644 index 0000000..8c14ceb --- /dev/null +++ b/responses/CreateRepairOrReplace.xml @@ -0,0 +1,62 @@ + + + + + + 734d2c566e1280959479183 + + G245605424 + + Internal Acct for for Ceva RC - AU + Unit 9, Discovery Cove,1801, B + Madera + Banksmeadow + NSW + Australia + 2019 + Apple + + BRL 0.00 + 3.00 + 3.00 + 3.00 + 3.00 + 2.00 + 2.00 + 0.0 + + S3750LL/A + Other + BRL 0.00 + BRL + Y + 1> + + + S3750LL/A + + + + 895642387834567 + FAILED + STOP/HOLD/MSG + Some Message1 + Some Message2 + + + Return Before Replace + + + Mail-in + + + + + + + diff --git a/responses/CreateWholeUnitExchange.xml b/responses/CreateWholeUnitExchange.xml new file mode 100644 index 0000000..4a2ea05 --- /dev/null +++ b/responses/CreateWholeUnitExchange.xml @@ -0,0 +1,48 @@ + + + + + + 79ebc1310162214229 + + G200404764 + BRL 355.95 + BRL 3.00 + BRL 3.00 + BRL 3.00 + BRL 3.00 + BRL 2.00 + BRL 2.00 + 0.0 + + 661-5571 + + BRL 349.00 + BRL + + 1 + + + ACSH08 + + BRL 6.95 + BRL + + 1 + + STOP/HOLD + Some Message1 + Some Message2 + + + Return Before Replace + + + Mail-in + + + + + + + diff --git a/responses/FetchCommunicationArticles.xml b/responses/FetchCommunicationArticles.xml new file mode 100644 index 0000000..1c74f74 --- /dev/null +++ b/responses/FetchCommunicationArticles.xml @@ -0,0 +1,31 @@ + + + + + + + 1234 + + SN642 + + Always Reset the PRAM Before Using the Graphics Processor Test + + +

As a reminder, reset the PRAM before using the + Graphics Processor Test. Failure to do so could result in false + errors and incorrect reports of Dead on Arrival (DOA) + logic boards.

+ + Medium + 02/13/11 + Y + 02/15/11 + N + TECHNICIAN + MANAGER + + + + + diff --git a/responses/FetchCommunicationContent.xml b/responses/FetchCommunicationContent.xml new file mode 100644 index 0000000..44e87f7 --- /dev/null +++ b/responses/FetchCommunicationContent.xml @@ -0,0 +1,34 @@ + + + + + + + 1234 + + + Always Reset the PRAM Before Using the Graphics Processor Test + + +

As a reminder, reset the PRAM before using the + Graphics Processor Test. Failure to do so could result in false + errors and incorrect reports of Dead on Arrival (DOA) + logic boards.

+ + Some big HTML content + Medium + + TECHNICIAN + MANAGER + + IMAC + 3EH + iMac (20-inch, Early 2009) + + en + + + + + diff --git a/responses/FetchDiagnosticConsoleURL.xml b/responses/FetchDiagnosticConsoleURL.xml new file mode 100644 index 0000000..b5b6b72 --- /dev/null +++ b/responses/FetchDiagnosticConsoleURL.xml @@ -0,0 +1,17 @@ + + + + + + + 123456 + + https://diagnostics.apple.com + + + + + + + diff --git a/responses/FetchDiagnosticDetails.xml b/responses/FetchDiagnosticDetails.xml new file mode 100644 index 0000000..6e06f6b --- /dev/null +++ b/responses/FetchDiagnosticDetails.xml @@ -0,0 +1,99 @@ + + + + + + + + + + + Serial Number + C02DN8KJDHJF + + + Diagnostic Event Number + 47165961006635015191936 + + + Event Start Date + 16-JAN-15 06:43:58 + + + Event Completion Date + 16-JAN-15 06:43:58 + + + Service Account ID + 0000053729 + + + Shp-To + 0000053729 + + + modulePassCount + 56 + + + Suite Name + Mobile Resource Inspector + + + Requested Channel + GSX + + + Diagnostic Event End Result + WARNING + + + + + Checksum Test + PASSED + BootROM + BootROM + + + FW GUID MAC Address Checksum Tes + PASSED + BootROM + BootROM + + + Sensor Check Test + PASSED + SMC + SMC + + + Link Speed Verify Test + WARNING + WiFi + WiFi + + + Presence Test + PASSED + EthernetController + EthernetController + + + + MAC + + Current OS Version + 10.8.2 + + + Hardware Model + iMac14,4 + + + + There are priority messages pending + + + + \ No newline at end of file diff --git a/responses/FetchDiagnosticSuites.xml b/responses/FetchDiagnosticSuites.xml new file mode 100644 index 0000000..16b6a71 --- /dev/null +++ b/responses/FetchDiagnosticSuites.xml @@ -0,0 +1,23 @@ + + + + + + + 123456 + + + 1234 + Mac Resource Inspector + + + 5678 + Quick Test + + + + + + + diff --git a/responses/GeneralEscalationDetailsLookup.xml b/responses/GeneralEscalationDetailsLookup.xml new file mode 100644 index 0000000..cded0cf --- /dev/null +++ b/responses/GeneralEscalationDetailsLookup.xml @@ -0,0 +1,53 @@ + + + + + + 0b8591308861450587 + + 785749 + GSX Help + + 1 + GB020N5TZ3A + + OPEN + Account Management Question + Apple + dummy tester + 08/24/12 09:48 AM + global AdminP1 + dummy tester + 1day 4hours 7minutes + + 10000144395733 + Repair Extension Program Issue + + CUSTOMER: GSX Tech AMR + Activation Issues on iOS Devices After Repair + Has the repair been marked complete? + + + + MY NOTES HERE + + + + Sam: Thanks for contacting the RTC. My name is Sam. How can I help you today? + GSX Tech AMR: Hello! + GSX Tech AMR:I'm having some issue repairing a device + Sam: Sure. How can I help you today + + + TEMS AC User1: Thanks for contacting Agreement Admin. My name is TEMS AC User1. How can I help you? + GSX Tech AMR: Hello! + GSX Tech AMR:I'm having some issue running diagnostic in a device. + TEMS AC User1: Sure. + GSX Tech AMR: Thanks for assisting me in this issue + + + + + + + diff --git a/responses/InitiateIOSDiagnostic.xml b/responses/InitiateIOSDiagnostic.xml new file mode 100644 index 0000000..60fe3cc --- /dev/null +++ b/responses/InitiateIOSDiagnostic.xml @@ -0,0 +1,15 @@ + + + + + + + 5522d3445672222f + + 1234567890 + + + + + diff --git a/responses/MarkRepairComplete.xml b/responses/MarkRepairComplete.xml new file mode 100644 index 0000000..9b2f399 --- /dev/null +++ b/responses/MarkRepairComplete.xml @@ -0,0 +1,28 @@ + + + + + + ykNJV0zy368v5uqnUYthI63zNSeip8/J + + $dispatchId + STOP/HOLD + Some Message1 + Some Message2 + + + $dispatchId + HOLD + Some Message1 + Some Message2 + + + $dispatchId + HOLD + Some Message1 + Some Message2 + + + + + diff --git a/responses/PartsLookup.xml b/responses/PartsLookup.xml new file mode 100644 index 0000000..a29d01f --- /dev/null +++ b/responses/PartsLookup.xml @@ -0,0 +1,70 @@ + + + + + + AnK6lhP8j4Zw8hHYswYMGCthSKGnzy9O + + HG7F + N + CON7 + 32GB, Black, GSM, iPhone 7, CI/AR + 661-05427 + Module + + + BATTR + Battery Only Price + 129 + + + DSPLY + Display Only Price + 109 + + + B + + + DC18,DC19 + Y + + SVC,REMOTE + 661-4448 + Module + 5 + 661-2549 + + + 59T + Y + + Power Adapter w/Plug, Ultra-Compact, USB, iPhone/iPod-US/CAN/JPN/TWN + 661-4954 + Module + 3 + + + + + N + + SVC,STEREO HEADSET + 661-5028 + Module + 6 + 922-8629 + + + HG7F + N + CON7 + 32GB, Black, GSM, iPhone 7, CI/AR + 661-05427 + Module + B + + + + + diff --git a/responses/ReportedSymptomIssue.xml b/responses/ReportedSymptomIssue.xml new file mode 100644 index 0000000..f276181 --- /dev/null +++ b/responses/ReportedSymptomIssue.xml @@ -0,0 +1,30 @@ + + + + + + 170ae1310160353346 + + + IP022 + Bluetooth + + + IP025 + Wi-Fi + + + + + 26092 + Apps + + + 26094 + Bluetooth/Wi-Fi + + + + + + \ No newline at end of file diff --git a/responses/RunDiagnosticTest.xml b/responses/RunDiagnosticTest.xml new file mode 100644 index 0000000..072e4f3 --- /dev/null +++ b/responses/RunDiagnosticTest.xml @@ -0,0 +1,16 @@ + + + + + + + 123456 + + + + + + + + diff --git a/responses/UpdateCarryIn.xml b/responses/UpdateCarryIn.xml new file mode 100644 index 0000000..18bb07a --- /dev/null +++ b/responses/UpdateCarryIn.xml @@ -0,0 +1,43 @@ + + + + + + 620271310148985581 + + $repairConfirmationNumber + BRL 0.00 + 3.00 + 3.00 + 3.00 + 3.00 + 2.00 + 2.00 + 0.0 + + 661-5000 + + BRL 0.00 + BRL + + 1 + + + 661-5321 + + BRL 0.00 + BRL + + 1 + + 895642387834567 + FAILED + STOP/HOLD/MSG + Some Message1 + Some Message2 + + + + + + diff --git a/responses/UpdateGeneralEscalation.xml b/responses/UpdateGeneralEscalation.xml new file mode 100644 index 0000000..0b18250 --- /dev/null +++ b/responses/UpdateGeneralEscalation.xml @@ -0,0 +1,14 @@ + + + + + + 91f5a1310158382330 + + SUCCESS + 12/18/12 11:10 AM + + + + + diff --git a/responses/WarrantyStatus.xml b/responses/WarrantyStatus.xml new file mode 100644 index 0000000..5f85da1 --- /dev/null +++ b/responses/WarrantyStatus.xml @@ -0,0 +1,67 @@ + + + + + + 5fdef1309390619199 + + $serialNumber + Out Of Warranty (No Coverage) + 08/24/11 + 08/25/10 + 0 + 08/25/10 + + United States + 08/25/10 + + + + iPhone 4 + IPHONE 4,16GB BLACK + + + + + + + + Y + Y + Y + + + Y + Y + Available + Find My iPhone is Active. Find My iPhone must be turned off for Whole Unit Repairs. + + RFD + Y + NEW + + Some Message1 + Some Message2 + + Return Before Replace + Mail-in + + + APP FOR RUBIX + + + AppleCare+ Battery Only Repair + USD 49.00 + + + AppleCare+ Display Only Repair + USD 69.00 + + + + + + + + + -- cgit v1.2.3